📜 Privacy Policy
Brand Name: OurMantis
Legal Trade Name: The Glory
OurMantis (“we”, “our”, “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, make purchases, or communicate with us. By using our website, you consent to the practices described below.
1. Information We Collect
When you visit or place an order on our website, we may collect the following information:
(a) Personal Information
Name, email address, contact number
Billing and shipping address
Payment information (processed securely through payment gateways — we do not store your credit/debit card details)
(b) Technical & Device Information
Browser type, IP address, device type, operating system
Website usage data such as pages visited, time spent, and referring links
Cookies and tracking technologies (used to improve user experience and security)
2. How We Use Your Information
We use the information collected to:
Process and deliver your orders securely
Communicate with you regarding orders, returns, or support
Prevent fraudulent activities or unauthorized transactions
Improve website performance and user experience
Provide promotional offers or marketing updates (only with your consent)
3. Sharing of Information
We may share your information only in the following cases:
With service providers such as payment gateways, courier partners, and analytics tools
For legal compliance when required by law or authorities
For fraud prevention and customer safety
We do not sell or rent your personal information to third parties for marketing.
4. Your Rights
You have the right to:
Access your personal information
Request correction or deletion of your data
Withdraw consent for marketing at any time
Refuse to provide certain details (may limit service availability)
5. Data Retention
We retain order-related information as required for business, taxation, and legal purposes.
If you request deletion, your data will be removed unless laws require us to retain it.
6. Security of Information
We use encryption, firewalls, and restricted access to protect your information.
However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.
7. Cookies Policy
Cookies help us:
Improve site performance
Remember your preferences
Analyze traffic patterns
You may disable cookies in your browser, but some features may not work properly.
8. Communication Consent
By using our website, you agree to receive communications such as:
Email
WhatsApp messages
SMS
Phone calls (service-related only)
You may opt out of promotional messages anytime by contacting us.
9. Changes to This Policy
We may update this Privacy Policy periodically due to business needs, legal changes, or technology updates.
The latest version will always be available on our website with the updated date.
10. Contact Us
For questions, complaints, or data requests, contact us at:
📧 Email: contact@ourmantis.com
🏢 Company Name: The Glory (Brand: OurMantis)
contact@ourmantis.com
OurMantis
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