📜 Privacy Policy

Brand Name: OurMantis
Legal Trade Name: The Glory

OurMantis (“we”, “our”, “us”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, make purchases, or communicate with us. By using our website, you consent to the practices described below.

1. Information We Collect

When you visit or place an order on our website, we may collect the following information:

(a) Personal Information

• Name, email address, contact number

• Billing and shipping address

• Payment information (processed securely through payment gateways — we do not store your credit/debit card details)

(b) Technical & Device Information

• Browser type, IP address, device type, operating system

• Website usage data such as pages visited, time spent, and referring links

• Cookies and tracking technologies (used to improve user experience and security)

2. How We Use Your Information

We use the information collected to:

• Process and deliver your orders securely

• Communicate with you regarding orders, returns, or support

• Prevent fraudulent activities or unauthorized transactions

• Improve website performance and user experience

• Provide promotional offers or marketing updates (only with your consent)

3. Sharing of Information

We may share your information only in the following cases:

• With service providers such as payment gateways, courier partners, and analytics tools

• For legal compliance when required by law or authorities

• For fraud prevention and customer safety

We do not sell or rent your personal information to third parties for marketing.

4. Your Rights

You have the right to:

• Access your personal information

• Request correction or deletion of your data

• Withdraw consent for marketing at any time

• Refuse to provide certain details (may limit service availability)

5. Data Retention

We retain order-related information as required for business, taxation, and legal purposes.
If you request deletion, your data will be removed unless laws require us to retain it.

6. Security of Information

We use encryption, firewalls, and restricted access to protect your information.
However, no system is completely secure, and we cannot guarantee absolute protection against unauthorized access.

7. Cookies Policy

Cookies help us:

• Improve site performance

• Remember your preferences

• Analyze traffic patterns

You may disable cookies in your browser, but some features may not work properly.

8. Communication Consent

By using our website, you agree to receive communications such as:

• Email

• WhatsApp messages

• SMS

• Phone calls (service-related only)

You may opt out of promotional messages anytime by contacting us.

9. Changes to This Policy

We may update this Privacy Policy periodically due to business needs, legal changes, or technology updates.
The latest version will always be available on our website with the updated date.

10. Contact Us

For questions, complaints, or data requests, contact us at:

📧 Email: contact@ourmantis.com
🏢 Company Name: The Glory (Brand: OurMantis)